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Charl-Louis Cronje
1 reviews | Active since Feb 2012
17 Aug 2020, 10:16
Stay away they are not woth it
I paid for my license renewal in 25 July 2020 and issued my documents multiple times and still didn't get anything, a second payment happened I don't know how but I got them to refund the second payment and then they said I have to pay again if I want my license. So I'm out of pocket for the original payment and still don't have a license. Tried calling them and held for more than 32 minutes with no answer what so ever. Basically these guys stole R700 bucks from me. *******
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Replies (2)
Road Protect (Pty) Ltd's replyOfficial
17 Aug 2020, 11:05Dear Charl-Louis,
We have received your complaint and are already busy investigating the matter.
Thank you for bringing your concerns to our attention. A Manager will contact you before the end of business today to discuss the details.
Kind regardsRoad Protect Management Team
We have received your complaint and are already busy investigating the matter.
Thank you for bringing your concerns to our attention. A Manager will contact you before the end of business today to discuss the details.
Kind regardsRoad Protect Management Team
Road Protect (Pty) Ltd's reply17 Aug 2020, 11:05
Official
Dear Charl-Louis,
We have received your complaint and are already busy investigating the matter.
Thank you for bringing your concerns to our attention. A Manager will contact you before the end of business today to discuss the details.
Kind regardsRoad Protect Management Team
We have received your complaint and are already busy investigating the matter.
Thank you for bringing your concerns to our attention. A Manager will contact you before the end of business today to discuss the details.
Kind regardsRoad Protect Management Team
CC
Charl-Louis Cronje's updateReviewer Update
18 Aug 2020, 10:27This also didn't happen and I received an email only this morning which only states that it has been escalated to managent. I am still waiting for the phone call on the call back registered on your phone system. I have also received a traffic fine because you can't deliver on the promised service. Please could I just get my license
CC
Charl-Louis Cronje's update18 Aug 2020, 10:27
Reviewer Update
This also didn't happen and I received an email only this morning which only states that it has been escalated to managent. I am still waiting for the phone call on the call back registered on your phone system. I have also received a traffic fine because you can't deliver on the promised service. Please could I just get my license