gG
gln G

1 reviews | Active since Jun 2016

08 Oct 2020, 21:25

Stay away, take your money for no service

On the 28th August paid Road Protect for service for renewel of vehicle licence, no response, contacted them, and no response recieved after few weeks, contacted them for refund, after weeks still no refund, this justify for ***** as money taken and no service recieved, Wesbank wake up this third part company is giving you a bad name, cut them loose or rott with them.

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Replies (2)
Road Protect (Pty) Ltd
Road Protect (Pty) Ltd's reply09 Oct 2020, 08:09
Official
Dear Gideon, 

We have received your complaint and are already busy investigating the matter.
 
Thank you for bringing your concerns to our attention. A Manager will contact you before the end of business today to discuss the details. 
 
Kind regards 
Road Protect Management Team
Road Protect (Pty) Ltd
Road Protect (Pty) Ltd's reply09 Oct 2020, 09:38
Official
Dear Gideon

As per our Telefonica conversation, 
The refund was triggered on our side, A refund normally takes 3-5 working days to reflect.

We have already followed up with VCS and will provide an update as soon as we have feedback.

Kind regards 
Road Protect Management Team