SJ
Shane J

1 reviews | Active since Feb 2019

05 Feb 2019, 20:19

RoadProtect/Wesbank ********** marketing

Today I had EXACTLY the same experience reported here by someone in December. I was called by a telemarketer claiming to be from Wesbank. He wanted to verify my Wesbank Finance details which were all at his disposal. He then advised me of additional benefits on my account as of 01 March. I then received a confirmation e mail and brochure detailing the benefits of my new cover with RoadProtect. No mention has yet been made of a premium, but the website advertises R95 per month. I did not agree to this and I will not pay for it. If this ***** is forced upon me, I will proceed with a action both against Road Protect and against Wesbank for providing my account details to this ********** marketing company! Road Protect, your response to mybe mail claims that someone will contact me in 24 hours is not good enogh! Cancel my cover NOW and call me to confirm please.

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Replies (1)
Road Protect (Pty) Ltd
Road Protect (Pty) Ltd's reply06 Feb 2019, 09:31
Official
Dear Shane Jacoby,

Thank you for your feedback.

On behalf of the Road Protect Management team, we would like to apologize for the unpleasant experience.

We are currently investigating the matter and will be in contact with you shortly.

Warm Regards

Management Team