CP
Cathy P

1 reviews | Active since Jan 2020

09 Jan 2020, 07:55

Road Protect - zero Service Delivery or Customer Service

For almost a full year, only 1 notification/reminder of vehicle license renewal - I have had to remind Road Protect that my vehicle's license is or has expired. In addition, email sent to myself with one of their clients details, id number, car license registration etc. Sent several emails, no response or reaction from Road Protect. I pay monthly for a service, but receive no service and no response

0
Replies (1)
Road Protect (Pty) Ltd
Road Protect (Pty) Ltd's reply09 Jan 2020, 09:09
Official
Dear C Du Plessis,

We have received your complaint and are already busy investigating the matter.

Thank you for bringing your concerns to our attention. a Manager will contact you before the end of business today to discuss the details.

Kind regards