Road Protect is a ****!!
I took out a policy with them at Tiger Wheel & Tyre then I renewed my licence disc through them end of July, but still haven't received my disc so I'm driving with an unlicensed car.
Tried calling, nobody picks up, sent emails only got automated response that they will get back to me within 24hrs, but its been a week already.
I want my money back so i can renew my licence disc myself. Also will be reporting them to the ombudsman.
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Replies (3)0
Replies (3)
Road Protect (Pty) Ltd's replyOfficial
03 Sept 2020, 15:21Dear Nonkululeko,
We have received your complaint and are already busy investigating the matter.
Thank you for bringing your concerns to our attention. A Manager will contact you before the end of business today to discuss the details.
Kind regardsRoad Protect Management Team
We have received your complaint and are already busy investigating the matter.
Thank you for bringing your concerns to our attention. A Manager will contact you before the end of business today to discuss the details.
Kind regardsRoad Protect Management Team
Road Protect (Pty) Ltd's reply03 Sept 2020, 15:21
Official
Dear Nonkululeko,
We have received your complaint and are already busy investigating the matter.
Thank you for bringing your concerns to our attention. A Manager will contact you before the end of business today to discuss the details.
Kind regardsRoad Protect Management Team
We have received your complaint and are already busy investigating the matter.
Thank you for bringing your concerns to our attention. A Manager will contact you before the end of business today to discuss the details.
Kind regardsRoad Protect Management Team
Road Protect (Pty) Ltd's replyOfficial
04 Sept 2020, 13:35Dear Nonkululeko,
Nellie from our operations department has provided your with a list of fines which is blocking your license.
Please let us know if we can assist you with an invoice for settling those fines so we can process your license.
Warm regards,
Road Protect Management Team
Nellie from our operations department has provided your with a list of fines which is blocking your license.
Please let us know if we can assist you with an invoice for settling those fines so we can process your license.
Warm regards,
Road Protect Management Team
Road Protect (Pty) Ltd's reply04 Sept 2020, 13:35
Official
Dear Nonkululeko,
Nellie from our operations department has provided your with a list of fines which is blocking your license.
Please let us know if we can assist you with an invoice for settling those fines so we can process your license.
Warm regards,
Road Protect Management Team
Nellie from our operations department has provided your with a list of fines which is blocking your license.
Please let us know if we can assist you with an invoice for settling those fines so we can process your license.
Warm regards,
Road Protect Management Team
's updateReviewer Update
06 Sept 2020, 20:39Please send me invoice for those fines blocking the licence.
's update06 Sept 2020, 20:39
Reviewer Update
Please send me invoice for those fines blocking the licence.