GK
Godfrey K
1 reviews | Active since Oct 2020
26 Oct 2020, 13:32
Road Protect - Driver Protect is a **** (Waste of Money)
I took out a policy with them after they called me and said they are working with Wesbank. Then I renewed my license disc through them early September, but still haven't received my disc so I'm driving with an unlicensed car. I tried calling multiple times but takes over 30min for someone to answer. Sometimes nobody picks up. I sent multiple emails only got automated response that they will get back to me within 24hrs, but they respond very late and sometimes they never respond. I want my money back so I can renew my license disc myself. Also will be reporting them to the ombudsman.
If you are in the same situation, please call Wesbank to Cancel your policy. it goes quicker.
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Replies (1)Road Protect (Pty) Ltd's replyOfficial
26 Oct 2020, 14:16Dear Godfrey,
We have received your complaint and are already busy investigating the matter.
Thank you for bringing your concerns to our attention. A Manager will contact you before the end of business today to discuss the details.
Kind regards
Road Protect Management Team
Road Protect (Pty) Ltd's reply26 Oct 2020, 14:16
Official
Dear Godfrey,
We have received your complaint and are already busy investigating the matter.
Thank you for bringing your concerns to our attention. A Manager will contact you before the end of business today to discuss the details.
Kind regards
Road Protect Management Team
