KM
Kamogelo M

1 reviews | Active since Mar 2015

20 Dec 2019, 15:26

Road Protect Admin Nightmare (License renewal)

Road Protect haven't delivered on their licence protect service promise. My renewed license wasn't delivered last year (2018), had to renew twice from my pocket. This year again they seem to be taking it too lightly, license disk not delivered although all payments made a month before already, incl. the R200 shipping fee. License grace period passed, now traffic fines probable.

0
Replies (2)
KM
Kamogelo M's update20 Dec 2019, 16:00
Reviewer Update
Finally got the license disk delivered after much hassle, phone calls to Road Protect & The Courier Guy (seems to take deliveries lightly at times) etc. Road Protect only called 2 weeks (i.e. the 14 days promised delivery projection) after the payment & the application were processed online. Still no feedback on where the delivery went last year.
Road Protect (Pty) Ltd
Road Protect (Pty) Ltd's reply20 Dec 2019, 16:51
Official
Dear Kamogelo,

We have received your complaint and are already busy investigating the matter.

Thank you for bringing your concerns to our attention. a Manager will contact you before the end of business today to discuss the details.

Kind regards