1 reviews | Active since Oct 2009

11 Dec 2019, 09:20

PAYOUT NOT FORTHCOMING FOR OVER 2 YEARS

RE: 6882 - J. Ngcongwane - 235 050/V Mosa, at Road Protect has been dealing with me since prior to 22 December 2017. Since then I have all sorts of excuses as to why the damage to my tyre by a pothole claim has, to date not been paid out.

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Replies (2)
Road Protect (Pty) Ltd
Road Protect (Pty) Ltd's reply11 Dec 2019, 13:13
Official
Dear Barry

Thank you for getting in touch with us.

We'll investigate the matter and contact you with feedback shortly.

Kind regards,
The Road Protect Management Team
Road Protect (Pty) Ltd
Road Protect (Pty) Ltd's reply11 Dec 2019, 13:20
Official
Dear Barry

The Roads department did confirm that your claim has been approved - we are waiting for the department to make payment.

As soon as payment has been received, we will inform you immediately.

Note that we've requested that the department prioritize the matter.

Kind regards,
The Road Protect Management Team