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mariaanroets M

1 reviews | Active since Jul 2016

12 Feb 2024, 15:07

not adhering to delivery request (was due for delivery on 05/02/2024)

The contact number given on the website does not work. Have still not received the license disk with the courier guy tracker no: BT744Q. now due for delivery over a week ago. according to them and their system, Thuli is not getting back to them on when they can pick it up, I need this ASAP sorted or we will keep you liable for any fines accumulated due to your poor performance and lack of assistance,

regards mariaan

0
Replies (2)
Road Protect (Pty) Ltd
Road Protect (Pty) Ltd's reply12 Feb 2024, 15:22
Official
Dear Mariaan

We sincerely apologize for the service that you have received and are busy investigating the matter. One of our managers will be in contact with your shortly

Warm Regards 
Road Protect (Pty) Ltd
Road Protect (Pty) Ltd's reply12 Feb 2024, 15:39
Official
Dear Mariaan

Thank you so much for taking our call and again I am truly sorry for the inconvenience that has been caused and for the service that you have received. I am busy sorting out the matter with the courier but will arrange for a replacement to be done tomorrow morning and delivered straight to you

Warm Regards