Nope, can't be the "best"

Hello

I had a similar experience as Andre, mine is compounded.

I have signed up for a monthly subscription and received no value.

I tried to renew my licence disc for 2 vehicles, via the FNB app which facilitates the transaction.

I received a notice via FNB that was an issue.

I tried to phone them several time – no answer – the call centre system kept on saying “the user is not available”; this went on for 2 two days. No emails were responded to either.

I then logged a complaint via FNB, and only then I got a response. Nobody could explain what this issue is, and why my vehicles’ licences could not be renewed. …. – what is the point of the service.

I then had to go and stand in the queue at CPT licensing department for one and half hours…. Not pleasant. Turns out there was no issue. Got my disc printed and I’m sorted.

The next day, the Courier Guy, arrives at my door with my disc… I’m mean what??

Needless to say, I have cancelled my subscription, and I’ll be using a different service provider for my 5 annual renewals.

I think the Google Reviews are more realistic rating of their services: 1.9 out of 5