1 reviews | Active since Jul 2013
Non disclosure of fees
Received a call from telesales informing of a service Wesbank was providing to existing clients and led to believe this was an extension of the existing Wesbank contract. No mention was made of fees or a subscription payment required. To my horror a few days later notification from Wesbank indicating an increase of R95 pm for this service. Worst form of marketing I have encountered in a long time.
Dear Derek,
Please note that we have received your complaint and are in the process of investigating the matter. We will revert back shortly.
Kind regards,
Michelle
Dear Derek,
Please note that we have received your complaint and are in the process of investigating the matter. We will revert back shortly.
Kind regards,
Michelle
