NO service!! Road Protect

Please be warned that the service that Road Protect promises for a fee is not what you receive. I am no longer a client of Road Protect but I have fines outstanding that were withing the dates when I still was. Firstly I was not notified by them of the fine as was promised I had to notify them ( which with 90% of my fines were the case) when I sent it to them they first refused to sort it out because I was no longer a client, then I insisted and pointed out that the dates of the fines were within the period where I paid for their services and only after threatening to write a review on hellopeter did they agree to help. Now it's been since beginning December 2023 nothing has been sorted out, they don't follow up with me it is me sending emails and all I get is sorry we haven't had a response from the department. Ans the representative actually and I quote said: We follow up on an "ALMOST" weekly basis. My licence disk will be up for renewal and I will not be able to get it because of these fines. The same happened to a friend whom I refered to them she had to get her disk herself (which is a "service" they promise" but also had fines which they never even notified her off and she had to sort everything out herself. So please , please don't be fooled by this companies empty promises.