WN
Wayne N

1 reviews | Active since Oct 2020

06 Oct 2020, 09:34

No Service or Communication

Licence disk expired over a month ago. No communication from these people. No replies to my emails. This service is not worth it - they basically just taking money but providing no service.

0
Replies (4)
Road Protect (Pty) Ltd
Road Protect (Pty) Ltd's reply06 Oct 2020, 10:16
Official
Dear Wayne, 

We have received your complaint and are already busy investigating the matter.
 
Thank you for bringing your concerns to our attention. A Manager will contact you before the end of business today to discuss the details. 
 
Kind regards 
Road Protect Management Team 
WN
Wayne N's update07 Oct 2020, 07:11
Reviewer Update
I have still not received any feedback on this.
This is another example of false information.
Please advise on the contact person for whom my legal adviser may communicate with.
Road Protect (Pty) Ltd
Road Protect (Pty) Ltd's reply09 Oct 2020, 13:51
Official
Dear Wayne, 

 
Kindly note that payment was only made on the 7th October via your FNB App and the you do not have and active membership with us to send you the reminders for renewal. 

Kind regards 
Road Protect Management Team
WN
Wayne N's update12 Oct 2020, 07:39
Reviewer Update
Please note, payment was made as part of my own initiative, after you failed to notify me or discount me for the renewal.
if I do not have an active membership, then what have you been debiting me for over the past year???
as mentioned in your first reply "a manger will contact you", please have your management team contact me to resolve the issue. I await your call.