JH
Jan H
1 reviews | Active since Mar 2015
08 Nov 2019, 10:18
NO SERVICE FROM ROAD PROTECT
If I could I would give 0 stars.
I have been waiting for more than a month for my license to be renewed. I app**** and paid for a license renewal long before it expired and now it has. Still no renewed license.
At this stage I am very upset and very disappointed.
I have sent numerous emails and NO ONE ANSWERS. I have completed the contact page on their website. No one is replying.
I HAVE PAID FOR A SERVICE THAT I AM NOT RECEIVING.
I will report this to FNB. It is unacceptable.
I was stopped yesterday at a roadblock and had to please explain my way out of a ticket. Should I get a ticket I WILL hold Roadprotect liable for the payment of this.
Helpful (0)
Replies (2)0
Replies (2)Road Protect (Pty) Ltd's replyOfficial
08 Nov 2019, 10:49Dear Jan,
We have received your complaint and are already busy investigating the matter.
Thank you for bringing your concerns to our attention. a Manager will contact you before the end of business today to discuss the details.
Kind regards,
We have received your complaint and are already busy investigating the matter.
Thank you for bringing your concerns to our attention. a Manager will contact you before the end of business today to discuss the details.
Kind regards,
Road Protect (Pty) Ltd's reply08 Nov 2019, 10:49
Official
Dear Jan,
We have received your complaint and are already busy investigating the matter.
Thank you for bringing your concerns to our attention. a Manager will contact you before the end of business today to discuss the details.
Kind regards,
We have received your complaint and are already busy investigating the matter.
Thank you for bringing your concerns to our attention. a Manager will contact you before the end of business today to discuss the details.
Kind regards,
JH
Jan H's updateReviewer Update
23 Nov 2019, 12:02My complaint was sorted out but only after reporting Road Protect on Hello Peter and at FNB. Worst service ever.
JH
Jan H's update23 Nov 2019, 12:02
Reviewer Update
My complaint was sorted out but only after reporting Road Protect on Hello Peter and at FNB. Worst service ever.
