I have since last week been waiting for my car double dics to be delivered to

I have since last week been waiting for my car double dics to be delivered to.me by their corrier who has been chanting me around from yesterday and today they waste my time petrol and airtime. They even alleged that o provided a wrong residential address which is not true why would I do that .the corrier guys call me but for us to meet it's a problem. L want the to just refund me I can or is able to go apply for my discs at registration of license and get it immediately avoid this waste and running around they cause with the arrogant corrier gys