Harrowing service from Road Protect

Worst level of service. Lady by Eileen James contacted me in regards to renewing my disk in August 2022, i pay whatever they invoice me and a month later i still have not recieved my disk, im afraid this will go on for another month and i will end being in a situation where either my car will be impounded by the cops or incure tickets because people at Road Protect are very ***********.