RS
Rika S

1 reviews | Active since Oct 2016

06 Oct 2016, 14:41

Good Service

<p>Good Day Michelle</p> <p> </p> <p> </p> <p>I trust you are all well .</p> <p> </p> <p>I would like to thank your company personnel at the customer service division for their excellent support. Your customer care executive, Nellie Botha took care of all my queries in a jiffy. <br /> <br /> She also provided timely and helpful advice regarding the fine on my husband’s name . She let me know all the important information regarding the next steps and the procedures, and referred me to the correct people who can assist to trace the culprit, Nellie was extremely attentive and she listened to all my concerns with a great deal of patience. She also ensured that I received all the feedback regarding the process . Nellie has a caring approach and she is a true professional. Please accept my gratitude towards her and your customer care staff for their speedy and efficient services. I would especially like to commend Mary for her professionalism and superlative s****s</p> <p> </p> <p>kind regards Rika swart</p>

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Replies (1)
Road Protect (Pty) Ltd
Road Protect (Pty) Ltd's reply07 Oct 2016, 08:27
Official

Thank you very much for your compliment about the excellent service you received from Nellie. It’s always wonderful when someone is recognised for doing a great job.

Have a lovely day.