*****ulant business

This follows a complaint lodge 7 September 2017 "I was called by an agent from Altech Netstar who informed that he wants to update my details on the system. I provided my details and he then told me that from 01 July i will be getting assistance of my road fines and staff of which i was okay with. No premiums were mentioned but come month end my bill went up. I phoned and spoke to them and informed them to cancel the stupid policy with immediate effect of which they confirmed its sorted. The following month the same thing happened. I then called to find out and i was told about 30 days notice period . I pointed that i never opted for this ******* service and i was told a refund will be done to this day nothing has been done"

This was never resolved and the stupid company went on and made another deduction without my consent or agreement. When i followed up with Sello who referred me to Lydia (This employee should be dismissed for incapacity_poor performer) she took five days to respond and this is after follow up and follow up. This Lydia failed to cancel this *****ulant policy and made excuses about the system. I do not know Altech Netstar would make such decisions to take road protect and Lydia.