AC
Arnold C

1 reviews | Active since Dec 2021

23 Nov 2022, 12:16

FNB/Wsebank and Road Protect and Tiger Wheels

I found the product that FNB/Wesbank have with Road protect difficult to access. At one point when called I was informed that I qualified for free wheel balancing services at Tiger Wheels, but I have had to go through challenges as I tried to receive the service. it was a real hustle to get the service through a normal call centre. I remembered that I once communicated with Nompumelelo Makhubo. Once again I have to give another five star for the service that she provides. Keep up the good work. I a still disappoint with FNB/Wesbank and Road protect please improve on the claims process.

The 5 star is for being served not for the product.

The team at Tiger Wheels Wonderpark are excellent. Thanks to Albert Leballo.

0
Replies (3)
Road Protect (Pty) Ltd
Road Protect (Pty) Ltd's reply23 Nov 2022, 14:00
Official
Dear Arnold ,
  
 Thank you very much for taking the time to submit a compliment and sharing your experience regarding the service you've received from Nompumolelo and Albert . 
 
 We strive to provide world class service to our clients. 
 
 If there is anything else we can assist with, please let us know.
  
 Have a wonderful day.
  
 Regards,
 The Road Protect Management 

AC
Arnold C's update23 Nov 2022, 19:59
Reviewer Update
Yes. Tell Wesbank/FNB that you improved your product offering and left them out.
Road Protect (Pty) Ltd
Road Protect (Pty) Ltd's reply24 Nov 2022, 07:38
Official
Good Morning Arnold

Hope you are well

We will definitely take this up with them 

Warm Regards