GB
Glenda B

1 reviews | Active since Nov 2014

31 Aug 2025, 12:13

Five Years of ignored/unresolved Complaints I’ve paid RoadProtect since 2018

Five Years of ignored/unresolved Complaints I’ve paid RoadProtect since 2018. Since 2020 I’ve repeatedly told them I receive no emails about fines, licence renewals, or any notifications — yet nothing is ever resolved. Every year they claim reminders were sent, every year I report I don’t get them and ask them to investigate. But after five years of repeated complaints, the same problem persists. My husband experiences the exact same issue. My licence expired again without a single reminder. RoadProtect consistently fails to provide the service promised, demonstrates chronic incompetence, and treats paying customers with negligence and disregard. Avoid this company entirely — it is unreliable, frustrating, and a waste of money.

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Replies (1)
Road Protect (Pty) Ltd
Road Protect (Pty) Ltd's reply01 Sept 2025, 08:26
Official
Good Morning Glenda

We did receive your complaint, and we are busy investigating the matter and will be in touch soon with you to sort this out for you from our side, we do apologise for the inconvenience caused. 

Regards