SC
Steven C

1 reviews | Active since Apr 2019

10 Nov 2021, 11:09

Disappointed

I have paid for this service on the 19th of October 2021 already and I'm still waiting to receive my license disc. "It will be processed within this week still". That was the 2 November 2021. No update on the FNB app. I will never make use of this service again.

0
Replies (2)
Road Protect (Pty) Ltd
Road Protect (Pty) Ltd's reply10 Nov 2021, 11:28
Official
Dear Steven, 
We have received your complaint and are already busy investigating the matter.
 
Thank you for bringing your concerns to our attention. A Manager will contact you before the end of business today to discuss the details. 
 
Kind regards Road Protect Management Team 
Road Protect (Pty) Ltd
Road Protect (Pty) Ltd's reply10 Nov 2021, 13:54
Official
Dear Steven, 
 
Thank you again for reaching out to us regarding your experience.  As discussed telephonically with Elandi, we have send you a copy of the renewal and we will be sending the renewal to you as soon as we  received the original licenses. 

Kind regards Road Protect Management Team