XN
Xolilizwe N

1 reviews | Active since Jan 2021

08 Jan 2021, 07:39

Deducting from account without my knowledge

Road Protect has been deducting R95 for a period of 3 months from my account without my knowledge or approval. I don't know where did they got my banking details. I called their office and they said they will investigate the matter. I did a follow up email -no response.

0
Replies (2)
Road Protect (Pty) Ltd
Road Protect (Pty) Ltd's reply08 Jan 2021, 09:15
Official
Dear Xolilize,
We have received your complaint about the debit and are already busy investigating the matter.
 
Thank you for bringing your concerns to our attention. A Manager will contact you before the end of business today to discuss the details. 
 
Kind regardsRoad Protect Management Team
Road Protect (Pty) Ltd
Road Protect (Pty) Ltd's reply08 Jan 2021, 15:41
Official
Dear Xolilize, Thank you for taking our call,  As per telephonic conversation with Happy today. On the voice recording you did agree to the membership.  The recording will be sent to you shortly.  Should you need any further assistances please contact Happy.  Best regards 
Road Protect Management Team