PC
Pat C

1 reviews | Active since Mar 2021

30 Aug 2021, 13:35

Contract cancellation

I send them email on 06.08.2021 requesting to cancel policy.I did not receive any reply from them.Nevetheless i assumed message went through and policy was cancelled.To my surprise transaction went through last Saturday. Please assist. Thank you.

0
Replies (2)
Road Protect (Pty) Ltd
Road Protect (Pty) Ltd's reply30 Aug 2021, 13:57
Official
Dear Pat, 
We have received your complaint and are already busy investigating the matter.
 
Thank you for bringing your concerns to our attention. A Manager will contact you before the end of business today to discuss the details. 
 
Kind regards Road Protect Management Team 
Road Protect (Pty) Ltd
Road Protect (Pty) Ltd's reply30 Aug 2021, 15:37
Official
Dear  Pat, 

Thank you for taking our call, 
As requested your membership has been cancelled as from today. 

Please contact Elandi should you need any further assistances. 

Kind regards, 
Road Protect management team.=