Compliment - Anja Road Protect

Received a follow up call from Anja Gruindelingh from Road Protect in relation to the visit at a Tiger Wheel & Tyre. Now generally these calls are a bit of an annoyance as the person on the other line needs to say their bit before you drop the call. In this instance, I was granted the ability to decline the offer without a 'but sir...' situation. Anja actually listened and understood. She also articulated herself very well and knew her product to understand why i would decline as by circumstance i could not take up the offer. A pleasant end to a call and not rudely dropped. Well Done.