FN
Fu N

1 reviews | Active since Dec 2020

18 Dec 2020, 10:40

Charging me for nothing

I'm being charged R99 every 15 days and I don't even remember giving my card details to this company. Also there's no email confirmation of any sort that says I'm subscribed to them, so there's no way to unsubscribe to their package, very unprofessional. Please cancel whatever is charging my account

0
Replies (3)
Road Protect (Pty) Ltd
Road Protect (Pty) Ltd's reply18 Dec 2020, 11:25
Official
Dear Fu,
We have received your complaint and are already busy investigating the matter.
 
Thank you for bringing your concerns to our attention. A Manager will contact you before the end of business today to discuss the details. 
 
Kind regardsRoad Protect Management Team
Road Protect (Pty) Ltd
Road Protect (Pty) Ltd's reply18 Dec 2020, 13:45
Official
Dear Fu,

Thank you for taking my call. 

The Tiger Wheel and Tyre membership was sold to you in sore. 

We have sent the brochure to you. 

Should you have any further questions, please feel free to contact Elandi directly.  Again, apologies for the delay and frustration  Kind regards Road Protect Management Team 
FN
Fu N's update18 Dec 2020, 21:52
Reviewer Update
Problem has been dealt with, thanks!