1 reviews | Active since Apr 2011
Beame Road Protect a farce!
What is the point of paying a monthly contribution to Beame Road Protect when their Licence Assist takes more than ten days to respond to an email, their phones are always busy, their call centre agents take forever to answer queries, and when one does get through, no-one knows what you're talking about or who to escalate your query to. I want to renew my car licence through them, but they referred me to an app which wants to charge me a R200 convenience fee. I thought if one pays a monthly contribution, the convenience fee is waived. With all this hassle and time it took of sending emails back and forth, trying to get through to the correct number and posting this review on Hellopeter.com, I could have saved the time and trouble and gone to the licence office myself. So I ask you, what is the point?
We have received your complaint and are already busy investigating the matter.
Thank you for bringing your concerns to our attention. A Manager will contact you before the end of business today to discuss the details.
Kind regards
Road Protect Management Team
We have received your complaint and are already busy investigating the matter.
Thank you for bringing your concerns to our attention. A Manager will contact you before the end of business today to discuss the details.
Kind regards
Road Protect Management Team
We have tried calling you, but your phone is on voicemail have left a message We have also checked and the last call we received from the number on the below cell number was in 2020 and the last query received was in February 2021 We have also send an email to confirm when we can phone again to further assist and investigate
Kind regards
Road Protect Management Team
We have tried calling you, but your phone is on voicemail have left a message We have also checked and the last call we received from the number on the below cell number was in 2020 and the last query received was in February 2021 We have also send an email to confirm when we can phone again to further assist and investigate
Kind regards
Road Protect Management Team