BR
Brendan R

1 reviews | Active since Dec 2011

05 May 2019, 15:35

Attempts to contact ignored

They ignore emails sent to their contact us. 4 attempts and counting over the last week. I’m a paying client at the recommendation of Wesbank and unimpressed with both. Not going to consider these “value adds” again.

0
Replies (2)
Road Protect (Pty) Ltd
Road Protect (Pty) Ltd's reply06 May 2019, 07:21
Official
Good morning Brendan,

Thank you for your feedback.

An agent will contact you shortly to assist with your query.

We apologize for any inconvenience caused.

Best regards,

The Road Protect Management Team
BR
Brendan R's update06 May 2019, 12:05
Reviewer Update
Elandi contacted me first thing this morning and resolved the issue promptly. Glad I have a chance now to test if this service will add value. It should not have gotten to this stage, but I’m confident that they will deal with it internally.