MM
Mohammed M
1 reviews | Active since Aug 2019
11 Jul 2025, 17:57
Arranged my license disk renewal with road protect, they informed RTMC and finally got couriers SKYNET to deliver
Arranged my license disk renewal with road protect, they informed RTMC and finally got couriers SKYNET to deliver. Received an sms on Sunday evening 6th July with a WAYBILL number. To date Friday afternoon 11th July i STILL HAVEN'T RECEIVED MY LICENSE RENEWAL. FROM TAMRYN, NELLIE AT ROAD PROTECT, TO RTMC PEARL AND FINALLY THAT USELESS MANAGER AT SKYNET ISIAH, I WISH TO EXPRESS MY UTTER DISSATISFACTION AND DISGUST AT THE SERVICE I HAVE RECEIVED ALL ROUND WITH MIX UP OF WAYBILL NUMBERS AND DELIVERY. I EXPECTED FAR BETTER FROM ROAD PROTECT AS WELL INSTEAD OF TELLING ME ALL THE TIME RTMC IS WORKING ON THE MATTER???) COMPLETELY UNACCEPTABLE????
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Replies (4)0
Replies (4)MM
Mohammed M's updateReviewer Update
12 Jul 2025, 09:20What aggravated me even more was the fact that NEITHER TAMRYN, NELLIE FROM ROAD PROTECT AND PEARL FROM RTMC HAD THE COURTESY OR DECENCY TO CALL ME BACK ON FRIDAY AFTERNOON DESPITE REPEATED REQUESTS!!?!
DISGUSTING SERVICE
DISGUSTING SERVICE
MM
Mohammed M's update12 Jul 2025, 09:20
Reviewer Update
What aggravated me even more was the fact that NEITHER TAMRYN, NELLIE FROM ROAD PROTECT AND PEARL FROM RTMC HAD THE COURTESY OR DECENCY TO CALL ME BACK ON FRIDAY AFTERNOON DESPITE REPEATED REQUESTS!!?!
DISGUSTING SERVICE
DISGUSTING SERVICE
Road Protect (Pty) Ltd's replyOfficial
13 Jul 2025, 10:12Good Morning Mr Mansoor
We completely understand your frustration and sincerely apologise for the inconvenience caused by not receiving your disc on Friday. Please be assured that we have been actively following up on this matter on your behalf.
Unfortunately, there was a technical issue on the systems used by both Road Protect and Skynet, which impacted our ability to track and manage some deliveries. However, both teams are currently working to resolve the issue as quickly as possible.
If your disc has still not been delivered by Monday, we will personally contact everyone affected to ensure that the matter is resolved and that you receive the assistance you need.
We truly appreciate your patience and understanding.
Regards
Regards
Road Protect (Pty) Ltd's reply13 Jul 2025, 10:12
Official
Good Morning Mr Mansoor
We completely understand your frustration and sincerely apologise for the inconvenience caused by not receiving your disc on Friday. Please be assured that we have been actively following up on this matter on your behalf.
Unfortunately, there was a technical issue on the systems used by both Road Protect and Skynet, which impacted our ability to track and manage some deliveries. However, both teams are currently working to resolve the issue as quickly as possible.
If your disc has still not been delivered by Monday, we will personally contact everyone affected to ensure that the matter is resolved and that you receive the assistance you need.
We truly appreciate your patience and understanding.
Regards
Regards
MM
Mohammed M's updateReviewer Update
15 Jul 2025, 09:31That doesn't answer my question?!!??? Why the hell didn't Tamryn, NELLIE or even Pearl from RTMC HAVE THE DECENCY OR COURTESY TO CALL ME BACK ON FRIDAY AFTERNOON!!!!?? APOLOGIES MEAN NOTHING
MM
Mohammed M's update15 Jul 2025, 09:31
Reviewer Update
That doesn't answer my question?!!??? Why the hell didn't Tamryn, NELLIE or even Pearl from RTMC HAVE THE DECENCY OR COURTESY TO CALL ME BACK ON FRIDAY AFTERNOON!!!!?? APOLOGIES MEAN NOTHING
Road Protect (Pty) Ltd's replyOfficial
15 Jul 2025, 10:43Hi Mr Mansoor
I will send you an email shortly
Thank you
I will send you an email shortly
Thank you
Road Protect (Pty) Ltd's reply15 Jul 2025, 10:43
Official
Hi Mr Mansoor
I will send you an email shortly
Thank you
I will send you an email shortly
Thank you