CP
Chris P
1 reviews | Active since Jun 2015
21 Oct 2020, 13:54
A month later. No licence disk. No ETA. Awful experience.
I'm gutted. Thought renewing my licence through fnb would be a breeze. Now, a month after I initiated the process I still don't have a licence disk. My disk has since expired (51 days overdue) and I can't travel anywhere. Road Protect can't give any estimations or progress updates after I contacted them.
One word to describe this experience: Awful.
I'd rather go sit in the queue myself. Less hassle then this.
Helpful (0)
Replies (3)0
Replies (3)
Road Protect (Pty) Ltd's replyOfficial
21 Oct 2020, 14:52Dear Chris,
We have received your complaint and are already busy investigating the matter.
Thank you for bringing your concerns to our attention. A Manager will contact you before the end of business today to discuss the details.
Kind regards
Road Protect Management Team
Road Protect (Pty) Ltd's reply21 Oct 2020, 14:52
Official
Dear Chris,
We have received your complaint and are already busy investigating the matter.
Thank you for bringing your concerns to our attention. A Manager will contact you before the end of business today to discuss the details.
Kind regards
Road Protect Management Team
CP
Chris P's updateReviewer Update
22 Oct 2020, 10:06Thank you, please note I didn't receive any communications before end of business yesterday.
CP
Chris P's update22 Oct 2020, 10:06
Reviewer Update
Thank you, please note I didn't receive any communications before end of business yesterday.
CP
Chris P's updateReviewer Update
26 Oct 2020, 13:39Still no feedback.
CP
Chris P's update26 Oct 2020, 13:39
Reviewer Update
Still no feedback.