DV
Danie V
1 reviews | Active since Jun 2022
07 Feb 2025, 13:46
Pathetic response to complaints - Update
<div>What is the purpose of the RMI if they do not act against their members who are delivering poor service. The senior management are only there to collect a salary and do not care for the public. They are biased against the public. I will never use a RMI member again and it I am forced to use them; I will change the company who insist me to use RMI members. It is clear from the reviews on Hellopeter, the RMI only respond to positive reviews and does not react to any negative reviews.</div>
Helpful (0)
Replies (3)0
Replies (3)
RMI's replyOfficial
10 Feb 2025, 10:36Hi Danie,
Hope you are doing well.
Pieter Niemand, MIWA director, sent you a mail stating: "We facilitated as the RMI for Fix Auto to attend to all mechanical repairs and my understanding is that those repairs have been completed successfully. Please confirm if that is the case?"
You have not yet responded to this mail. He will also be in contact with you soon. It would be appreciated if you would remove this review from HelloPeter and allow Pieter to assist you accordingly.
Hope you are doing well.
Pieter Niemand, MIWA director, sent you a mail stating: "We facilitated as the RMI for Fix Auto to attend to all mechanical repairs and my understanding is that those repairs have been completed successfully. Please confirm if that is the case?"
You have not yet responded to this mail. He will also be in contact with you soon. It would be appreciated if you would remove this review from HelloPeter and allow Pieter to assist you accordingly.
RMI's reply10 Feb 2025, 10:36
Official
Hi Danie,
Hope you are doing well.
Pieter Niemand, MIWA director, sent you a mail stating: "We facilitated as the RMI for Fix Auto to attend to all mechanical repairs and my understanding is that those repairs have been completed successfully. Please confirm if that is the case?"
You have not yet responded to this mail. He will also be in contact with you soon. It would be appreciated if you would remove this review from HelloPeter and allow Pieter to assist you accordingly.
Hope you are doing well.
Pieter Niemand, MIWA director, sent you a mail stating: "We facilitated as the RMI for Fix Auto to attend to all mechanical repairs and my understanding is that those repairs have been completed successfully. Please confirm if that is the case?"
You have not yet responded to this mail. He will also be in contact with you soon. It would be appreciated if you would remove this review from HelloPeter and allow Pieter to assist you accordingly.
DV
Danie V's updateReviewer Update
10 Feb 2025, 11:03T
What a lie!
I have responded to mr Pieter Niemand on the 27th of January 2025 at 12:54 to which I have not had any feedback.
I then send another e-mailo to mr Jan Schoeman on the 7th of February 2025 at 14:03 and he just forwarded my complaint to mr Pieter Niemand.
This is typical of the service from the RMI, I had to follow up on various occasions with mr Pieter Niemand.
What a lie!
I have responded to mr Pieter Niemand on the 27th of January 2025 at 12:54 to which I have not had any feedback.
I then send another e-mailo to mr Jan Schoeman on the 7th of February 2025 at 14:03 and he just forwarded my complaint to mr Pieter Niemand.
This is typical of the service from the RMI, I had to follow up on various occasions with mr Pieter Niemand.
DV
Danie V's update10 Feb 2025, 11:03
Reviewer Update
T
What a lie!
I have responded to mr Pieter Niemand on the 27th of January 2025 at 12:54 to which I have not had any feedback.
I then send another e-mailo to mr Jan Schoeman on the 7th of February 2025 at 14:03 and he just forwarded my complaint to mr Pieter Niemand.
This is typical of the service from the RMI, I had to follow up on various occasions with mr Pieter Niemand.
What a lie!
I have responded to mr Pieter Niemand on the 27th of January 2025 at 12:54 to which I have not had any feedback.
I then send another e-mailo to mr Jan Schoeman on the 7th of February 2025 at 14:03 and he just forwarded my complaint to mr Pieter Niemand.
This is typical of the service from the RMI, I had to follow up on various occasions with mr Pieter Niemand.
DV
Danie V's updateReviewer Update
19 Feb 2025, 10:59I am hereby want to react to the RMI that they really go the extra mile.
They visited me today in person to discuss my complaint.
They will now take the matter up with the member.
They visited me today in person to discuss my complaint.
They will now take the matter up with the member.
DV
Danie V's update19 Feb 2025, 10:59
Reviewer Update
I am hereby want to react to the RMI that they really go the extra mile.
They visited me today in person to discuss my complaint.
They will now take the matter up with the member.
They visited me today in person to discuss my complaint.
They will now take the matter up with the member.