No interest in helping the consumer

Please refer to Nissan Hardbody 2004 Registration number DBW835EC with reference number 324209.

My first complaint at RMI was done on 20 July 2013. After several letters and telephone calls to them, to no avail, I escalated the case to MIO on 23 April 2014. I sent them a complete report, which included all related correspondence.

After several more telephone calls and several more letters to the MIO, to no avail, I escalated the case to the National Consumer Council on 12 February 2015.

By 29 July 2015 I realized that all three these institutions have no interest in protecting the consumer, but rather in protecting businesses. I had no choice but to resign to the fact that I would not be assisted by any of them.

On 19 October 2016 I sold the vehicle with a big financial loss, as the vehicle was in disuse.

I cannot encourage consumer to waste any time, resources or energy to ask any of these three institutions for help.

From a very dissapointed consumer Tobie Visser (TN Visser Boerderye