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Precious M

1 reviews | Active since Aug 2018

26 Jan 2024, 06:58

Autospect and TMI

Spoke to Natasha from Rmi stating my predicament abt a company called autospec transmission, they broke my driveshaft and nvr fixed my transmission after paying them r41000,, Natasha facilitated in everything, after listening to thier side of the story she told me before autospec transmission fixes my car again, I need to remove the comment I made on hallo Peter abt autospec, to which I refused as I ddnt good customer service, then she came back and told me my car is not roadworthy because of the driveshaft problem, to which I asked who broke that driveshaft as I have pics proving autospec removed my wheels and fiddled with driveshaft as they needed to get to my gearbox bt one was nvr returned correctly causing me to drive an unsafe car and nearly killing me coz the wheel went out while I was driving that car, this happened 4days after fetching my car from autospec, I then took the car back to them, they told me they ddnt even touch anything concerning driveshaft, I kept quiet and went to fix my car as it was very dangerous for me, bt Natasha took their side abt a driveshaft coz she kept telling me my car is not roadworthy, finally i answered asking her if shes now a roadweathy agent coz she was frustrating me she nvr wanted to listen to my story, autospec told her that and she ran with it... She was very biased to witch I send an email asking she gives me someone to handle my case, then she tells me she's dropping my case, of which that was the best decision she ever did, coz she was very unfair in the whole thing... Autospec transmission wynberg, broke my car and nvr fixed my transmission and for them to fix it now I need to remove my comment from hallo Peter and fix my driveshaft that they broke...

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Replies (1)
RMI
RMI's reply13 Dec 2024, 12:05
Official
Morning, Natasha confirmed that she attended to your enquiry but was unable to resolve, therefore you were referred to the Ombudsman for their binding ruling. I hope this helps. All the best,