Terrible communication

Our bond attorneys have been trying to settle an amount that is owed by us to R Daly so that they can pay out a settlement amount.. it has been 3 weeks and we cannot get R Daly to furnish is with a settlement statement. This puts us at huge risk with our other settlement as our bond money cannot be released untill R Daly is paid in full. We have the money ready but no one is prepared to give us the statement we require. No one answres e mail. You can't get past the switch board... what do we do??. I Seriously would NOT recommend R Daly attorneys.