KC
Kenneth C

1 reviews | Active since May 2026

11 May 2026, 09:46

Pathetic customer service

I would just like to say you guys are so pathetic in terms on allocating payments my 2nd of May 2026 payment is still not reflecting on your Portal, is the finance department on sleep mode or what because at the end of the day you guys are quick to call us as if we are the once's that have defaulted in yet you guys can't even allocate payments, i want this matter resolved URGENTLY, this is the second time i am writing to you guys, i have sent a proof of payment on whatsapp and ***

0
Replies (1)
RL Daly Attorneys
RL Daly Attorneys's reply11 May 2026, 10:26
Official
 
Good Morning

Trust that you are well.
 
Mail refers - Kindly note that we acknowledge receipt of your enquiry.
 
Kindly note that your query has been escalated to our relevant team. 

Please note that one of our managers will be in contact with you, as well as correspondence will be routed to you via email.
 
Thank you for your patience and understanding related hereto.

Thank you.
 
Sunitha Pillay on behalf of RL Daly Attorneys