Incorrect Listings

Please can I have assistance with regards to the matter below.

I had a Capitec Loan which I was paying every month until I got retrenched and started paying little and not the full amount.

They then handed me to R Daly because it became a default and I started paying them.

I never went into adverse status nor did I receive any letters of communication regarding a judgement.

In June this year I received some funds and requested a settlement figure whilst still paying them every month.

I got the figure and paid it off same time.A few days later I received a letter stating it has been settled and accepted by Capitec and everything was in order and that my credit status will.update and clear in 6 to 8 weeks time which did happen.

When I checked my credit report on the 1st of October cause I generally just check to see if no ********** have used my details,I see there is a judgement on my name for the same loan that I have paid up and received the letters and conformation from the bank and attorney to say its all paid.

I checked with Capitec and they responded yo my email below stating that they did not list the judgement and to check with R Daly.

I have sent numerous emails which was referred to their legal department and to date no one from the legal department has gotten back to me.

I am in a management position and am a single mum.

My credit status needs to br clear because of the position I hold and I did mention this when I initially paid the loan off.

How can I get assistance from you to expedite this process and get my name removed from the judgement listing cause I am getting no joy from R Daly.