Rixaka Funerals
Unclaimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Rixaka Funerals
Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Oct '25 - Sep '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Babongile
1 reviews | Active since Apr 2026
2 Apr 2026, 13:17
My parents or mother lost her younger sister
My parents or mother lost her younger sister. My father had My aunt registered for the funeral cover. My parents are senior citizens, it happened that my mother did not know that her sister changed her ID number, my mother inputted my aunts details that she knew at the time. My aunt passed on,my parents tried to claim, and it so happens that the details don’t match, We went to RFS in Soweto to ask for assistance and any other way we could prove that this was an error, They did not even attempt to assist my elderly parents at all.The receptionist said that they could not help. Not even with solutions on how the issue could be resolved and my parents being seniors, depended on this funeral service to burry the loved one. I understand that it was my parents fault, and that the IDs of senior citizens were changed at the time, but the manner in which they got dismissed is unprofessional for a reputable service provider such as Rixaka FS.
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Babongile
1 reviews | Active since Apr 2026
2 Apr 2026, 13:17
My parents or mother lost her younger sister
My parents or mother lost her younger sister. My father had My aunt registered for the funeral cover. My parents are senior citizens, it happened that my mother did not know that her sister changed her ID number, my mother inputted my aunts details that she knew at the time. My aunt passed on,my parents tried to claim, and it so happens that the details don’t match, We went to RFS in Soweto to ask for assistance and any other way we could prove that this was an error, They did not even attempt to assist my elderly parents at all.The receptionist said that they could not help. Not even with solutions on how the issue could be resolved and my parents being seniors, depended on this funeral service to burry the loved one. I understand that it was my parents fault, and that the IDs of senior citizens were changed at the time, but the manner in which they got dismissed is unprofessional for a reputable service provider such as Rixaka FS.
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Jacqueline Y
1 reviews | Active since Mar 2016
6 Dec 2025, 18:54
Horrible and disgusting service from rixaka funeral service
My mother was with rixaka for over 3years, premiums up to date for a 82year old woman,my father passed away and when she went to claim they wanted to give her the coffin she didn't sign up for it looked like a box not a coffin, when she complained that this is not the coffin you showed me when I joined they told her if she wants a better coffin she was top up with 38 thousand rands,where would a pensioner get so much money they were so rude and told her if she doesn't have money they can only give her 5thousan from the premiums she paid when you look at their broucher it's all false adverti*****t most of the things in their brochure don't exist,we had to cancel the policy and get another funeral service that charged less than the 38 thousand top up they wanted we got better service and much more than what was offered by rixaka, I'm so disappointed and ashamed of how they treat their clients in times of need
Helpful (0)
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Jacqueline Y
1 reviews | Active since Mar 2016
6 Dec 2025, 18:54
Horrible and disgusting service from rixaka funeral service
My mother was with rixaka for over 3years, premiums up to date for a 82year old woman,my father passed away and when she went to claim they wanted to give her the coffin she didn't sign up for it looked like a box not a coffin, when she complained that this is not the coffin you showed me when I joined they told her if she wants a better coffin she was top up with 38 thousand rands,where would a pensioner get so much money they were so rude and told her if she doesn't have money they can only give her 5thousan from the premiums she paid when you look at their broucher it's all false adverti*****t most of the things in their brochure don't exist,we had to cancel the policy and get another funeral service that charged less than the 38 thousand top up they wanted we got better service and much more than what was offered by rixaka, I'm so disappointed and ashamed of how they treat their clients in times of need
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