1 reviews | Active since Mar 2021
WORST SERVICE EVER!!!!
I opened a data Sim contract for mtn with rewardsco.com which I was sold 60gig instead of 20 gig per month. I asked them to cancel my account after they found out that their sales person made a mistake over the phone. They told me that it has been canceled but I'm still getting invoices and debit orders from my account which has affected my credit score badly. I don't even have that data Sim anymore since I canceled it. I tried calling mtn and they couldn't help. I called rewardsco and I have been taken from pillar to post and on the 12th their consultant "sbo" kept me on hold until they closed their offices which I tried calling back again but it was after their office hours. I am so angry because I'm still getting invoices and debit orders for a service which is supposed to be canceled by now.
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO247768
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO247768
Regards,
The Rewardsco Team
Trust you are well.
Please note that your MTN cancellation and credit has been done.
Due to the above, your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Regards,
The Rewardsco Team
Trust you are well.
Please note that your MTN cancellation and credit has been done.
Due to the above, your query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Regards,
The Rewardsco Team
