AM
Amahle M
1 reviews | Active since Jan 2021
30 Apr 2021, 09:23
Worst service
Issue has been ongoing since February till date. I really hope Kesavan is going to resolve the matter as he said he will as I need this resolved soon
Helpful (0)
Replies (3)0
Replies (3)
Rewardsco.com's replyOfficial
30 Apr 2021, 09:36HI Amahle,
Thank you for writing to us.
We sincerely apologize for your experience. We have escalated your complaint to the necessary department, and this will be investigated. In the meantime, we will get one of our Customer Care Consultant to contact you and assist with your query. Your Case Number is: RCO117862
Regards,
The Mondo Team
Thank you for writing to us.
We sincerely apologize for your experience. We have escalated your complaint to the necessary department, and this will be investigated. In the meantime, we will get one of our Customer Care Consultant to contact you and assist with your query. Your Case Number is: RCO117862
Regards,
The Mondo Team
Rewardsco.com's reply30 Apr 2021, 09:36
Official
HI Amahle,
Thank you for writing to us.
We sincerely apologize for your experience. We have escalated your complaint to the necessary department, and this will be investigated. In the meantime, we will get one of our Customer Care Consultant to contact you and assist with your query. Your Case Number is: RCO117862
Regards,
The Mondo Team
Thank you for writing to us.
We sincerely apologize for your experience. We have escalated your complaint to the necessary department, and this will be investigated. In the meantime, we will get one of our Customer Care Consultant to contact you and assist with your query. Your Case Number is: RCO117862
Regards,
The Mondo Team
Rewardsco.com's replyOfficial
30 Apr 2021, 11:47Hi Amahle,
As discussed with our consultant, please note that we have submitted the cancellation.
Our team will keep you updated on the progress of this.
Regards,
The Mondo Team
As discussed with our consultant, please note that we have submitted the cancellation.
Our team will keep you updated on the progress of this.
Regards,
The Mondo Team
Rewardsco.com's reply30 Apr 2021, 11:47
Official
Hi Amahle,
As discussed with our consultant, please note that we have submitted the cancellation.
Our team will keep you updated on the progress of this.
Regards,
The Mondo Team
As discussed with our consultant, please note that we have submitted the cancellation.
Our team will keep you updated on the progress of this.
Regards,
The Mondo Team
Rewardsco.com's replyOfficial
04 May 2021, 16:01Hi Amahle, Kindly note that our team has provided you with the cancellation feedback from MTN. Your query is now resolved. Should you have any further queries please call or email our team. Regards, Mondo Team
Rewardsco.com's reply04 May 2021, 16:01
Official
Hi Amahle, Kindly note that our team has provided you with the cancellation feedback from MTN. Your query is now resolved. Should you have any further queries please call or email our team. Regards, Mondo Team