WB
Willem B

1 reviews | Active since Jul 2024

23 Jul 2024, 07:40

Worst service

Rewardsco is the worst company they called me on the 8th of july selling me a contract off mtn unlimited home data for R269 it sounded like a nice deal and i took it on the 8th of july i paid R477 to them the the 17th july my router was delivered it worked nice and all till the 19th of july the whole weekend i didnt have internet Monday 22 july i called mtn they said the address on the system is wrong i gave the right address i worked for like 3 houra then again i had no internet when i called mtn again they said sorry sir you are not in coverage for LTE you need to cancel the contract and get a pocket router rewardsco tell me i need to take the router back to a mtn store and the mtn store tells me sorry rewardsco needs to cancel and take back the router how the tell does rewards co give you packages if you are not even in coverage for it this is the worst company ever

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Replies (1)
Rewardsco.com
Rewardsco.com's reply23 Jul 2024, 15:49
Official
Hi Willem,
 
Thank you for taking the time to write to us about the quality of service you received.
 
We sincerely apologize for any inconvenience caused.

Thank you for taking our call regarding your complaint.

Should you require further assistance, please contact our Customer Service team. 

Regards,
The Rewardsco Team