NC
Nigel C
1 reviews | Active since Jan 2023
26 Jan 2023, 12:54
WORST COMPANY EVERRRRR
I wish I could rate them a 0... worst company to ever deal with... I app**** beginning of January for a contract... they called me back stating I'm approved! Waited 1 week then called back! They said that my application was canceled due to a system error! Done another application the agent called me after 3 days while waiting on the line for her to submit my application she hung up on me! The worst company to ever deal with! I will not recommend them to anyone!
Helpful (0)
Replies (8)0
Replies (8)
Rewardsco.com's replyOfficial
26 Jan 2023, 13:13Good day,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO337988
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO337988
Regards,
The Rewardsco Team
Rewardsco.com's reply26 Jan 2023, 13:13
Official
Good day,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO337988
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO337988
Regards,
The Rewardsco Team
NC
Nigel C's updateReviewer Update
26 Jan 2023, 14:23Send your consultants back for training... cause the service we receive is putrid!!!
NC
Nigel C's update26 Jan 2023, 14:23
Reviewer Update
Send your consultants back for training... cause the service we receive is putrid!!!
Rewardsco.com's replyOfficial
27 Jan 2023, 13:18Hi Nigel,
Trust you are well.
Thank you for raising the above concern with us. This has been raised and addressed with the relevant department.
We have sent a request to the department that assists with online applications and we are awaiting feedback.
Once we receive feedback, we will advise you.
Regards,
The Rewardsco Team
Trust you are well.
Thank you for raising the above concern with us. This has been raised and addressed with the relevant department.
We have sent a request to the department that assists with online applications and we are awaiting feedback.
Once we receive feedback, we will advise you.
Regards,
The Rewardsco Team
Rewardsco.com's reply27 Jan 2023, 13:18
Official
Hi Nigel,
Trust you are well.
Thank you for raising the above concern with us. This has been raised and addressed with the relevant department.
We have sent a request to the department that assists with online applications and we are awaiting feedback.
Once we receive feedback, we will advise you.
Regards,
The Rewardsco Team
Trust you are well.
Thank you for raising the above concern with us. This has been raised and addressed with the relevant department.
We have sent a request to the department that assists with online applications and we are awaiting feedback.
Once we receive feedback, we will advise you.
Regards,
The Rewardsco Team
Rewardsco.com's replyOfficial
15 Feb 2023, 14:18Hi Nigel,
Trust you are well.
Please note that your recent MTN application was returned and cancelled, due to unsuccessful call attempts by DSV couriers.
You may reapply for a deal in-store.
Regards,
The Rewardsco Team
Trust you are well.
Please note that your recent MTN application was returned and cancelled, due to unsuccessful call attempts by DSV couriers.
You may reapply for a deal in-store.
Regards,
The Rewardsco Team
Rewardsco.com's reply15 Feb 2023, 14:18
Official
Hi Nigel,
Trust you are well.
Please note that your recent MTN application was returned and cancelled, due to unsuccessful call attempts by DSV couriers.
You may reapply for a deal in-store.
Regards,
The Rewardsco Team
Trust you are well.
Please note that your recent MTN application was returned and cancelled, due to unsuccessful call attempts by DSV couriers.
You may reapply for a deal in-store.
Regards,
The Rewardsco Team
NC
Nigel C's updateReviewer Update
06 Mar 2023, 15:56This is a lie! No one tried calling me...
NC
Nigel C's update06 Mar 2023, 15:56
Reviewer Update
This is a lie! No one tried calling me...
Rewardsco.com's replyOfficial
07 Mar 2023, 11:30Hi Nigel,
Please note that the previous response on this review was related to the feedback that DSV couriers had provided us with.
Regards,
The Rewardsco Team
Please note that the previous response on this review was related to the feedback that DSV couriers had provided us with.
Regards,
The Rewardsco Team
Rewardsco.com's reply07 Mar 2023, 11:30
Official
Hi Nigel,
Please note that the previous response on this review was related to the feedback that DSV couriers had provided us with.
Regards,
The Rewardsco Team
Please note that the previous response on this review was related to the feedback that DSV couriers had provided us with.
Regards,
The Rewardsco Team
NC
Nigel C's updateReviewer Update
08 Mar 2023, 16:55You guys sent me a message yesterday stating you'll have sent my order back to dsv and mailed them to deliver to me urgently... dsv hasn't called me yet... I would like someone to call me and tell me why you guys have messed up my order for the 4th time!!! ***
NC
Nigel C's update08 Mar 2023, 16:55
Reviewer Update
You guys sent me a message yesterday stating you'll have sent my order back to dsv and mailed them to deliver to me urgently... dsv hasn't called me yet... I would like someone to call me and tell me why you guys have messed up my order for the 4th time!!! ***
Rewardsco.com's replyOfficial
11 Mar 2023, 12:23Hi Nigel,
Trust you are well.
Please note that your order was returned to the MTN warehouse and the application reflects as cancelled.
You may reapply for a deal in-store.
Your query will now be closed.
Have a lovely day further.
Regards,
The Rewardsco Team
Trust you are well.
Please note that your order was returned to the MTN warehouse and the application reflects as cancelled.
You may reapply for a deal in-store.
Your query will now be closed.
Have a lovely day further.
Regards,
The Rewardsco Team
Rewardsco.com's reply11 Mar 2023, 12:23
Official
Hi Nigel,
Trust you are well.
Please note that your order was returned to the MTN warehouse and the application reflects as cancelled.
You may reapply for a deal in-store.
Your query will now be closed.
Have a lovely day further.
Regards,
The Rewardsco Team
Trust you are well.
Please note that your order was returned to the MTN warehouse and the application reflects as cancelled.
You may reapply for a deal in-store.
Your query will now be closed.
Have a lovely day further.
Regards,
The Rewardsco Team