Worst company ever

Worst service and communication ever.

I took out an MTN contract through them in November 2021. When they sent me the sim card it took over a week to register. Only after the week after I registered the sim, I discovered that the gave me the incorrect contract. I have been paying for a service since November 2021 till now April 2022 and no one is resolving the problem. They keep on saying it is being investigated.

The consultant I spoke to in March said she was going to get back to me in 3 - 5 days and that the sales representative was supposed to inform me that I have to have a specific rougher to be able to use it. I am still waiting on feedback.

Case no: RCO202272