RM
Raymond M
1 reviews | Active since Jun 2023
04 Mar 2024, 10:41
Worse service ever no response from them regarding solving my issue and utter ignorance on customer issues
The service is **********, it's been almost 14 days since they last promised to resolve my issue but still no progress, they reply to these complaints just to keep you quite and when you follow up on their promise, no one answers, they will read your emails but no response I've been following up on the same issue for a total of 35 days and still no assistance or what's do ever truly deceiving. I think the best way for me to get help would be to take this matter to the ombudsman service, Couse the service I'm getting from rewardsco is worse than the one star rating here
Helpful (0)
Replies (1)0
Replies (1)
Rewardsco.com's replyOfficial
05 Mar 2024, 11:45Hi Raymond M,
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
The query has been resolved and the credits paid to you. You may check on your bank statement for the credit and we will also send through the Proof of payment to you during the course of the day.
Should you require any further assistance, please contact our Customer Service team.
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
The query has been resolved and the credits paid to you. You may check on your bank statement for the credit and we will also send through the Proof of payment to you during the course of the day.
Should you require any further assistance, please contact our Customer Service team.
Regards,
The Rewardsco Team
Rewardsco.com's reply05 Mar 2024, 11:45
Official
Hi Raymond M,
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
The query has been resolved and the credits paid to you. You may check on your bank statement for the credit and we will also send through the Proof of payment to you during the course of the day.
Should you require any further assistance, please contact our Customer Service team.
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
The query has been resolved and the credits paid to you. You may check on your bank statement for the credit and we will also send through the Proof of payment to you during the course of the day.
Should you require any further assistance, please contact our Customer Service team.
Regards,
The Rewardsco Team