NM
Njabulo M
1 reviews | Active since Mar 2023
10 Mar 2023, 12:37
Worse experience ever
0 rating. Sanele Dlamuka told me he has updated my contact details but today I'm phoning again for MTN-MONDO to update my details.
This division is useless, irritating and frustration.
Helpful (0)
Replies (4)0
Replies (4)
Rewardsco.com's replyOfficial
10 Mar 2023, 13:44Good day Njabulo,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. Once we have an update, we will advise you.
Your Case Number is: RCO362810
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. Once we have an update, we will advise you.
Your Case Number is: RCO362810
Regards,
The Rewardsco Team
Rewardsco.com's reply10 Mar 2023, 13:44
Official
Good day Njabulo,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. Once we have an update, we will advise you.
Your Case Number is: RCO362810
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. Once we have an update, we will advise you.
Your Case Number is: RCO362810
Regards,
The Rewardsco Team
NM
Njabulo M's updateReviewer Update
10 Mar 2023, 13:58Urgently please
NM
Njabulo M's update10 Mar 2023, 13:58
Reviewer Update
Urgently please
Rewardsco.com's replyOfficial
22 Mar 2023, 12:54Hi Njabulo,
Trust you are well.
As per our records, we have found that you have requested for your recent order to be cancelled.
A request has been sent to DSV couriers to return the order to the MTN warehouse. Once the order is returned, your application will be cancelled.
Regards,
The Rewardsco Team
Trust you are well.
As per our records, we have found that you have requested for your recent order to be cancelled.
A request has been sent to DSV couriers to return the order to the MTN warehouse. Once the order is returned, your application will be cancelled.
Regards,
The Rewardsco Team
Rewardsco.com's reply22 Mar 2023, 12:54
Official
Hi Njabulo,
Trust you are well.
As per our records, we have found that you have requested for your recent order to be cancelled.
A request has been sent to DSV couriers to return the order to the MTN warehouse. Once the order is returned, your application will be cancelled.
Regards,
The Rewardsco Team
Trust you are well.
As per our records, we have found that you have requested for your recent order to be cancelled.
A request has been sent to DSV couriers to return the order to the MTN warehouse. Once the order is returned, your application will be cancelled.
Regards,
The Rewardsco Team
Rewardsco.com's replyOfficial
28 Mar 2023, 15:35Good Day Njabulo,
Trust you are well.
Please note that the MTN order was returned and the application has been cancelled.
Your query has been resolved and will be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Rewardsco Team
Trust you are well.
Please note that the MTN order was returned and the application has been cancelled.
Your query has been resolved and will be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Rewardsco Team
Rewardsco.com's reply28 Mar 2023, 15:35
Official
Good Day Njabulo,
Trust you are well.
Please note that the MTN order was returned and the application has been cancelled.
Your query has been resolved and will be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Rewardsco Team
Trust you are well.
Please note that the MTN order was returned and the application has been cancelled.
Your query has been resolved and will be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Rewardsco Team