TO
Thea O
1 reviews | Active since Nov 2021
23 Jun 2022, 11:13
What a ****
My contract was upgraded by my dad ,last week for a zflip3 with a tab ,to date I have still received nothing. When he trys to call nobody picks up or even responds to emails .This company is a real sc ,they quick to phone you for upgrades and deduct money and you receive nothing. We will be taking this further .
Helpful (0)
Replies (13)0
Replies (13)
Rewardsco.com's replyOfficial
23 Jun 2022, 11:26Hi Thea,
Thank you for taking the time to write to us about your dad's MTN upgrade query.
We do apologize for the level of service which you have received.
Please provide us with the number in question and the network you have signed up with for further assistance.
Case Number: RCO242610
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your dad's MTN upgrade query.
We do apologize for the level of service which you have received.
Please provide us with the number in question and the network you have signed up with for further assistance.
Case Number: RCO242610
Regards,
The Rewardsco Team
Rewardsco.com's reply23 Jun 2022, 11:26
Official
Hi Thea,
Thank you for taking the time to write to us about your dad's MTN upgrade query.
We do apologize for the level of service which you have received.
Please provide us with the number in question and the network you have signed up with for further assistance.
Case Number: RCO242610
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your dad's MTN upgrade query.
We do apologize for the level of service which you have received.
Please provide us with the number in question and the network you have signed up with for further assistance.
Case Number: RCO242610
Regards,
The Rewardsco Team
TO
Thea O's updateReviewer Update
23 Jun 2022, 11:31Good Day
His contact number is ***and the network is with MTN .
Regards Thea
His contact number is ***and the network is with MTN .
Regards Thea
TO
Thea O's update23 Jun 2022, 11:31
Reviewer Update
Good Day
His contact number is ***and the network is with MTN .
Regards Thea
His contact number is ***and the network is with MTN .
Regards Thea
Rewardsco.com's replyOfficial
23 Jun 2022, 11:42Hi Thea,
Please note that there are no recent upgrades that reflect for the above number.
Kindly advise if your dad was contacted on ***by Rewardsco. You may advise the day he was called as well.
Due to the above, we will escalate your query to our I.T. department to find out if any calls were made to your dad.
Email Address: ***
Regards,
The Rewardsco Team
Please note that there are no recent upgrades that reflect for the above number.
Kindly advise if your dad was contacted on ***by Rewardsco. You may advise the day he was called as well.
Due to the above, we will escalate your query to our I.T. department to find out if any calls were made to your dad.
Email Address: ***
Regards,
The Rewardsco Team
Rewardsco.com's reply23 Jun 2022, 11:42
Official
Hi Thea,
Please note that there are no recent upgrades that reflect for the above number.
Kindly advise if your dad was contacted on ***by Rewardsco. You may advise the day he was called as well.
Due to the above, we will escalate your query to our I.T. department to find out if any calls were made to your dad.
Email Address: ***
Regards,
The Rewardsco Team
Please note that there are no recent upgrades that reflect for the above number.
Kindly advise if your dad was contacted on ***by Rewardsco. You may advise the day he was called as well.
Due to the above, we will escalate your query to our I.T. department to find out if any calls were made to your dad.
Email Address: ***
Regards,
The Rewardsco Team
TO
Thea O's updateReviewer Update
23 Jun 2022, 11:46Good day
The upgrade was done on *** , on the 13 - 14 June 2022 . Calls were made on his contact number ***.He said he went through the entire upgrade process over the phone on those date.
The upgrade was done on *** , on the 13 - 14 June 2022 . Calls were made on his contact number ***.He said he went through the entire upgrade process over the phone on those date.
TO
Thea O's update23 Jun 2022, 11:46
Reviewer Update
Good day
The upgrade was done on *** , on the 13 - 14 June 2022 . Calls were made on his contact number ***.He said he went through the entire upgrade process over the phone on those date.
The upgrade was done on *** , on the 13 - 14 June 2022 . Calls were made on his contact number ***.He said he went through the entire upgrade process over the phone on those date.
Rewardsco.com's replyOfficial
23 Jun 2022, 11:50Hi Thea,
Thank you for the above information.
We have escalated the details to our I.T. department.
An update will be provided by COB today.
Regards,
The Rewardsco Team
Thank you for the above information.
We have escalated the details to our I.T. department.
An update will be provided by COB today.
Regards,
The Rewardsco Team
Rewardsco.com's reply23 Jun 2022, 11:50
Official
Hi Thea,
Thank you for the above information.
We have escalated the details to our I.T. department.
An update will be provided by COB today.
Regards,
The Rewardsco Team
Thank you for the above information.
We have escalated the details to our I.T. department.
An update will be provided by COB today.
Regards,
The Rewardsco Team
TO
Thea O's updateReviewer Update
23 Jun 2022, 11:51Thank you , can you check as well of the upgrade has been done on *** and have someone call my dad on ***
TO
Thea O's update23 Jun 2022, 11:51
Reviewer Update
Thank you , can you check as well of the upgrade has been done on *** and have someone call my dad on ***
Rewardsco.com's replyOfficial
23 Jun 2022, 11:58You are welcome.
Please note that there were no upgrades that were done for your dad this year.
Once we receive feedback from our I.T. department, we will be in touch with your dad.
Please note that there were no upgrades that were done for your dad this year.
Once we receive feedback from our I.T. department, we will be in touch with your dad.
Rewardsco.com's reply23 Jun 2022, 11:58
Official
You are welcome.
Please note that there were no upgrades that were done for your dad this year.
Once we receive feedback from our I.T. department, we will be in touch with your dad.
Please note that there were no upgrades that were done for your dad this year.
Once we receive feedback from our I.T. department, we will be in touch with your dad.
TO
Thea O's updateReviewer Update
23 Jun 2022, 11:59Thank you
TO
Thea O's update23 Jun 2022, 11:59
Reviewer Update
Thank you
Rewardsco.com's replyOfficial
23 Jun 2022, 12:00You are welcome
Rewardsco.com's reply23 Jun 2022, 12:00
Official
You are welcome
Rewardsco.com's replyOfficial
23 Jun 2022, 15:49Hi Thea,
Please note that we are currently awaiting feedback from the I.T. department regarding the location of any calls that were made to your dad.
We will be in touch with your dad tomorrow at 2 pm.
Regards,
The Rewardsco Team
Please note that we are currently awaiting feedback from the I.T. department regarding the location of any calls that were made to your dad.
We will be in touch with your dad tomorrow at 2 pm.
Regards,
The Rewardsco Team
Rewardsco.com's reply23 Jun 2022, 15:49
Official
Hi Thea,
Please note that we are currently awaiting feedback from the I.T. department regarding the location of any calls that were made to your dad.
We will be in touch with your dad tomorrow at 2 pm.
Regards,
The Rewardsco Team
Please note that we are currently awaiting feedback from the I.T. department regarding the location of any calls that were made to your dad.
We will be in touch with your dad tomorrow at 2 pm.
Regards,
The Rewardsco Team
Rewardsco.com's replyOfficial
23 Jun 2022, 15:53You are welcome.
Have a great afternoon.
Have a great afternoon.
Rewardsco.com's reply23 Jun 2022, 15:53
Official
You are welcome.
Have a great afternoon.
Have a great afternoon.
Rewardsco.com's replyOfficial
24 Jun 2022, 14:55Hi Thea,
Trust you are well.
Please note that there was a call made to your dad, however, there was no upgrade application processed.
Therefore, there would be no debit order. If a debit order did go off under Rewardsco, kindly forward us a bank statement with the charge reflected.
Kindly advise if we may escalate your dad's details to the sales team in order to make contact with your dad and process the upgrade.
Regards,
The Rewardsco Team
Trust you are well.
Please note that there was a call made to your dad, however, there was no upgrade application processed.
Therefore, there would be no debit order. If a debit order did go off under Rewardsco, kindly forward us a bank statement with the charge reflected.
Kindly advise if we may escalate your dad's details to the sales team in order to make contact with your dad and process the upgrade.
Regards,
The Rewardsco Team
Rewardsco.com's reply24 Jun 2022, 14:55
Official
Hi Thea,
Trust you are well.
Please note that there was a call made to your dad, however, there was no upgrade application processed.
Therefore, there would be no debit order. If a debit order did go off under Rewardsco, kindly forward us a bank statement with the charge reflected.
Kindly advise if we may escalate your dad's details to the sales team in order to make contact with your dad and process the upgrade.
Regards,
The Rewardsco Team
Trust you are well.
Please note that there was a call made to your dad, however, there was no upgrade application processed.
Therefore, there would be no debit order. If a debit order did go off under Rewardsco, kindly forward us a bank statement with the charge reflected.
Kindly advise if we may escalate your dad's details to the sales team in order to make contact with your dad and process the upgrade.
Regards,
The Rewardsco Team
Rewardsco.com's replyOfficial
14 Jul 2022, 16:25Hi Thea,
Trust you are well.
Please note that due to no applications being processed the above query will now be closed.
For further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Rewardsco Team
Trust you are well.
Please note that due to no applications being processed the above query will now be closed.
For further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Rewardsco Team
Rewardsco.com's reply14 Jul 2022, 16:25
Official
Hi Thea,
Trust you are well.
Please note that due to no applications being processed the above query will now be closed.
For further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Rewardsco Team
Trust you are well.
Please note that due to no applications being processed the above query will now be closed.
For further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Rewardsco Team