EF
Erica F
1 reviews | Active since Aug 2024
19 Aug 2024, 11:24
Vodacom is Useless, *********** and a bunch of *******
So I have been struggling since the 11th of April to get this contract canceled that their tele marketer smeared of on me. Little did I know what hell I would have😡😡😡 I have called and spoke to a Stacey and a Carol. With no satisfaction. I the started emailing them and all contact information I could get. They delivered and collected the product from me. I haven't even used the the product as I wanted it canceled with immediate effect. After numerous emails I'm still not assisted and that women told me I could cancel within 14 days after I received the product which I did do😡😡😡 Today they debited my whole months salary, how am I supposed to live and pay for my other bets? Last month 2k and the month before 1k😡😡😡😡 I will never ever get a contract with them ever again. They are a bunch of ******* and just take😤😤😤 someone needs to be held accountable for my suffering!!! I even gave them my contact number to call me on but they keep on phoning on a number I did not give them. Now the expect me to call just to end up with a bot or another *********** person!!? 😡😡😡
Who gave you the right to debit my account if I followed the correct steps canceling the contract within 14 days as per Stacey @ Vodacom Rewardsco.Com returning it without even being used !!!
I want my ****ing money back!!!
Helpful (0)
Replies (9)0
Replies (9)
Rewardsco.com's replyOfficial
19 Aug 2024, 15:43Hi Erica,
Thank you for taking the time to write to us about the quality of service you received.
Kindly be advised that we have attempted contacting you but to no avail. A sms has been sent to you.
We have escalated for cancellation and credits to be passed.
SR#***
Kind Regards,
The Rewardsco Team
Thank you for taking the time to write to us about the quality of service you received.
Kindly be advised that we have attempted contacting you but to no avail. A sms has been sent to you.
We have escalated for cancellation and credits to be passed.
SR#***
Kind Regards,
The Rewardsco Team
Rewardsco.com's reply19 Aug 2024, 15:43
Official
Hi Erica,
Thank you for taking the time to write to us about the quality of service you received.
Kindly be advised that we have attempted contacting you but to no avail. A sms has been sent to you.
We have escalated for cancellation and credits to be passed.
SR#***
Kind Regards,
The Rewardsco Team
Thank you for taking the time to write to us about the quality of service you received.
Kindly be advised that we have attempted contacting you but to no avail. A sms has been sent to you.
We have escalated for cancellation and credits to be passed.
SR#***
Kind Regards,
The Rewardsco Team
EF
Erica F's updateReviewer Update
20 Aug 2024, 13:32Hi,
Between 4 to 6 people are driving home and I'm one of them. I do not answer a phone whilst driving.
When I tried to call back the number is not in service.
Between 4 to 6 people are driving home and I'm one of them. I do not answer a phone whilst driving.
When I tried to call back the number is not in service.
EF
Erica F's update20 Aug 2024, 13:32
Reviewer Update
Hi,
Between 4 to 6 people are driving home and I'm one of them. I do not answer a phone whilst driving.
When I tried to call back the number is not in service.
Between 4 to 6 people are driving home and I'm one of them. I do not answer a phone whilst driving.
When I tried to call back the number is not in service.
Rewardsco.com's replyOfficial
20 Aug 2024, 15:00Hi Erica,
We have escalated for cancellation and credits to be passed.
SR#***
Our contact number is ***.
Regards,
The Rewardsco Team
We have escalated for cancellation and credits to be passed.
SR#***
Our contact number is ***.
Regards,
The Rewardsco Team
Rewardsco.com's reply20 Aug 2024, 15:00
Official
Hi Erica,
We have escalated for cancellation and credits to be passed.
SR#***
Our contact number is ***.
Regards,
The Rewardsco Team
We have escalated for cancellation and credits to be passed.
SR#***
Our contact number is ***.
Regards,
The Rewardsco Team
EF
Erica F's updateReviewer Update
27 Aug 2024, 11:03Hi
I have not received my full refund yet. I canceled within the 14 days given to me and not used. I will not be held liable for any charges as I followed the correct steps.
I am waiting for my money!
I have not received my full refund yet. I canceled within the 14 days given to me and not used. I will not be held liable for any charges as I followed the correct steps.
I am waiting for my money!
EF
Erica F's update27 Aug 2024, 11:03
Reviewer Update
Hi
I have not received my full refund yet. I canceled within the 14 days given to me and not used. I will not be held liable for any charges as I followed the correct steps.
I am waiting for my money!
I have not received my full refund yet. I canceled within the 14 days given to me and not used. I will not be held liable for any charges as I followed the correct steps.
I am waiting for my money!
Rewardsco.com's replyOfficial
27 Aug 2024, 11:23Hi Erica
Your cancellation has been completed and Vodacom is currently working on your credits, with a turn around time of 7 to 14 business days.
We apologize for the inconvenience caused.
Regards
Rewardsco
Your cancellation has been completed and Vodacom is currently working on your credits, with a turn around time of 7 to 14 business days.
We apologize for the inconvenience caused.
Regards
Rewardsco
Rewardsco.com's reply27 Aug 2024, 11:23
Official
Hi Erica
Your cancellation has been completed and Vodacom is currently working on your credits, with a turn around time of 7 to 14 business days.
We apologize for the inconvenience caused.
Regards
Rewardsco
Your cancellation has been completed and Vodacom is currently working on your credits, with a turn around time of 7 to 14 business days.
We apologize for the inconvenience caused.
Regards
Rewardsco
EF
Erica F's updateReviewer Update
17 Sept 2024, 11:49Hi
So today is the 15th working day and I am still waiting for my full refund!! I haven't received an email with a statement showing my full credit refund NOTHING !!!
You debited my account for my whole salary, did ever stop to think this person must buy food pay other bills and so forth?? How selfish can a big company like yourselves be, it makes me sick to my stomach! I wonder how many other people have suffered because of you.
You are quick to just take (*****) / debit people's money but when you have to pay it back, they must wait!! Because its accumulating interest in your account?
I WANT MY MONEY BACK NOW!!!
So today is the 15th working day and I am still waiting for my full refund!! I haven't received an email with a statement showing my full credit refund NOTHING !!!
You debited my account for my whole salary, did ever stop to think this person must buy food pay other bills and so forth?? How selfish can a big company like yourselves be, it makes me sick to my stomach! I wonder how many other people have suffered because of you.
You are quick to just take (*****) / debit people's money but when you have to pay it back, they must wait!! Because its accumulating interest in your account?
I WANT MY MONEY BACK NOW!!!
EF
Erica F's update17 Sept 2024, 11:49
Reviewer Update
Hi
So today is the 15th working day and I am still waiting for my full refund!! I haven't received an email with a statement showing my full credit refund NOTHING !!!
You debited my account for my whole salary, did ever stop to think this person must buy food pay other bills and so forth?? How selfish can a big company like yourselves be, it makes me sick to my stomach! I wonder how many other people have suffered because of you.
You are quick to just take (*****) / debit people's money but when you have to pay it back, they must wait!! Because its accumulating interest in your account?
I WANT MY MONEY BACK NOW!!!
So today is the 15th working day and I am still waiting for my full refund!! I haven't received an email with a statement showing my full credit refund NOTHING !!!
You debited my account for my whole salary, did ever stop to think this person must buy food pay other bills and so forth?? How selfish can a big company like yourselves be, it makes me sick to my stomach! I wonder how many other people have suffered because of you.
You are quick to just take (*****) / debit people's money but when you have to pay it back, they must wait!! Because its accumulating interest in your account?
I WANT MY MONEY BACK NOW!!!
EF
Erica F's updateReviewer Update
19 Sept 2024, 09:48I am waiting for a response😡😡!! I want my money refunded now!!! You don't even reply to my last message, what is the reason?
I guess because that's what dishonest companies do. Take the food of poor people's table!!!
I guess because that's what dishonest companies do. Take the food of poor people's table!!!
EF
Erica F's update19 Sept 2024, 09:48
Reviewer Update
I am waiting for a response😡😡!! I want my money refunded now!!! You don't even reply to my last message, what is the reason?
I guess because that's what dishonest companies do. Take the food of poor people's table!!!
I guess because that's what dishonest companies do. Take the food of poor people's table!!!
EF
Erica F's updateReviewer Update
30 Sept 2024, 09:11No reply on last message and still no refund!!! 😡😡😡
Please anybody that gets calls from this company, they are bullies and will not stop. Think twice before you take anything from them. They will take your last cent out of your account!!!
No I am forced to bring in the big guns!!!
Please anybody that gets calls from this company, they are bullies and will not stop. Think twice before you take anything from them. They will take your last cent out of your account!!!
No I am forced to bring in the big guns!!!
EF
Erica F's update30 Sept 2024, 09:11
Reviewer Update
No reply on last message and still no refund!!! 😡😡😡
Please anybody that gets calls from this company, they are bullies and will not stop. Think twice before you take anything from them. They will take your last cent out of your account!!!
No I am forced to bring in the big guns!!!
Please anybody that gets calls from this company, they are bullies and will not stop. Think twice before you take anything from them. They will take your last cent out of your account!!!
No I am forced to bring in the big guns!!!
EF
Erica F's updateReviewer Update
18 Oct 2024, 08:57Still no full refund received from them.
They only leave replies on here to pretend they are caring for their customers.
The last reply from them was 27 August 2024 just shows that they don't care!!!!
Don't take anything from Rewardsco.com because they are not trustworthy!!
They only leave replies on here to pretend they are caring for their customers.
The last reply from them was 27 August 2024 just shows that they don't care!!!!
Don't take anything from Rewardsco.com because they are not trustworthy!!
EF
Erica F's update18 Oct 2024, 08:57
Reviewer Update
Still no full refund received from them.
They only leave replies on here to pretend they are caring for their customers.
The last reply from them was 27 August 2024 just shows that they don't care!!!!
Don't take anything from Rewardsco.com because they are not trustworthy!!
They only leave replies on here to pretend they are caring for their customers.
The last reply from them was 27 August 2024 just shows that they don't care!!!!
Don't take anything from Rewardsco.com because they are not trustworthy!!