HJ
Hayden J
1 reviews | Active since Oct 2021
14 Oct 2021, 09:38
Vodacom and Rewardsco ...very *****
I tried to cancel a contract that they renewed with no consent on the 26/09/2021 they answered and even gave me a reference number RCO138898 nothing was done. The thing that bothers me is i took out this contact for my stepmom 10 years ago. She passed away +/_ 9years ago. We never thought of it and believed the contract would expire after 24months but Vodacom or rewardsco took it upon themselves to upgrade the contract with no consent at all every 24 months for 9 years. Be very aware of both these companies. Infact just avoid them.
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Replies (2)
Rewardsco.com's replyOfficial
14 Oct 2021, 09:42Hi Hayden,
Thank you for taking the time to write to us about your Vodacom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO143415
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your Vodacom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO143415
Regards,
The Rewardsco Team
Rewardsco.com's reply14 Oct 2021, 09:42
Official
Hi Hayden,
Thank you for taking the time to write to us about your Vodacom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO143415
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your Vodacom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO143415
Regards,
The Rewardsco Team
Rewardsco.com's replyOfficial
14 Feb 2022, 15:23Hi Hayden,
Trust you are well.
Please note that the upgrade which was done by Rewardsco in 2020 has been cancelled.
Kindly note that you may contact Vodacom cancellations on *** in order to cancel the month-month contract.
We do apologize for our delayed response.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Rewardsco Team
Trust you are well.
Please note that the upgrade which was done by Rewardsco in 2020 has been cancelled.
Kindly note that you may contact Vodacom cancellations on *** in order to cancel the month-month contract.
We do apologize for our delayed response.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Rewardsco Team
Rewardsco.com's reply14 Feb 2022, 15:23
Official
Hi Hayden,
Trust you are well.
Please note that the upgrade which was done by Rewardsco in 2020 has been cancelled.
Kindly note that you may contact Vodacom cancellations on *** in order to cancel the month-month contract.
We do apologize for our delayed response.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Rewardsco Team
Trust you are well.
Please note that the upgrade which was done by Rewardsco in 2020 has been cancelled.
Kindly note that you may contact Vodacom cancellations on *** in order to cancel the month-month contract.
We do apologize for our delayed response.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Rewardsco Team