JF
Jacobus F
1 reviews | Active since Jun 2023
20 Jun 2023, 13:54
VERY POOR CUSTOMER SERVICE
This is the last company in the world you want to contac to do a cellphone upgrade. Rewardsco.com have no clue what the meaning of customer service is. They make empty promises. If i could i would give it a minus 20 stars. Never ever ever ever in your life contact Rewardsco.com to assist you to upgrade your cell phone contract . THEY ARE REALLY *********** AND USELESS.
Helpful (0)
Replies (5)0
Replies (5)
Rewardsco.com's replyOfficial
20 Jun 2023, 14:20Good day,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO411366
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO411366
Regards,
The Rewardsco Team
Rewardsco.com's reply20 Jun 2023, 14:20
Official
Good day,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO411366
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO411366
Regards,
The Rewardsco Team
JF
Jacobus F's updateReviewer Update
20 Jun 2023, 16:44It is 16h45 now and no one called or phoned me yet so it only proof bad customer service poor customer service
JF
Jacobus F's update20 Jun 2023, 16:44
Reviewer Update
It is 16h45 now and no one called or phoned me yet so it only proof bad customer service poor customer service
JF
Jacobus F's updateReviewer Update
20 Jun 2023, 16:45When are they planning to phone me by Xmas or next year 😜
JF
Jacobus F's update20 Jun 2023, 16:45
Reviewer Update
When are they planning to phone me by Xmas or next year 😜
JF
Jacobus F's updateReviewer Update
20 Jun 2023, 16:47Do they even have my phone number
JF
Jacobus F's update20 Jun 2023, 16:47
Reviewer Update
Do they even have my phone number
Rewardsco.com's replyOfficial
26 Jun 2023, 16:58 Hi Jacobus,
Trust you are well.
Please note that your MTN upgrade order has been cancelled.
We do sincerely apologize for the inconvenience and service you have received.
Should you still be interested in upgrading, you may visit your nearest MTN store.
Due to the above, your query will now be closed. We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Mondo Team.
Trust you are well.
Please note that your MTN upgrade order has been cancelled.
We do sincerely apologize for the inconvenience and service you have received.
Should you still be interested in upgrading, you may visit your nearest MTN store.
Due to the above, your query will now be closed. We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Mondo Team.
Rewardsco.com's reply26 Jun 2023, 16:58
Official
Hi Jacobus,
Trust you are well.
Please note that your MTN upgrade order has been cancelled.
We do sincerely apologize for the inconvenience and service you have received.
Should you still be interested in upgrading, you may visit your nearest MTN store.
Due to the above, your query will now be closed. We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Mondo Team.
Trust you are well.
Please note that your MTN upgrade order has been cancelled.
We do sincerely apologize for the inconvenience and service you have received.
Should you still be interested in upgrading, you may visit your nearest MTN store.
Due to the above, your query will now be closed. We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Mondo Team.