upgrade of mtn contract by Rewardsco

Tue, Oct 24, 3:35 PM (3 days ago) to Salesadmin

Good day hope you are well. My concern is as follows. Fiona phone me ito my upgrade and recommend the following. Honor 90 with 700 minutes for 24 months. I told her will do my home work and she can phone me the following day. I ask her again to go over the package again. She again spoke about the Honor 90 and 700 minutes. I ask her what is coming with the Honor 90 and she said also a watch. Today my phone was deliver only to discover that in the box is Honor 90 light and ear buds. I phone rewardsco and ask if u can talk to Fiona when the lady inform me it will not help if they made a mistake i need to hand in the phone at MTN. Never once during my conversation with Fiona was it ever been mentioned about a Honor Lite. Please draw the tape and follow up. I am very disappointed irw what i experienced for a loyal customer for many years. It is unaccetable. I immediately went to Tygervalley MTN and hand the phone to them. Mtn help me immediately and complete the receipt for the device and arrange collection. Please rectified my account ASAP. See attached documentation. Ther contact no *** MTN UPGRADES shown by true caller No Email no for rewardsco and there reception no help at all Unhappy customer A Lombard