ND
Navin D
1 reviews | Active since Feb 2015
05 Mar 2023, 16:20
Unresponsive online and through call centre
Unresolved Vodacom upgrade reversals and overbilling not refunded, email contact does not work and call centre does not answer calls.
Helpful (0)
Replies (2)0
Replies (2)
Rewardsco.com's replyOfficial
06 Mar 2023, 08:15Good day Navin,
Thank you for taking the time to write to us about your Vodacom query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO306454
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your Vodacom query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO306454
Regards,
The Rewardsco Team
Rewardsco.com's reply06 Mar 2023, 08:15
Official
Good day Navin,
Thank you for taking the time to write to us about your Vodacom query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO306454
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your Vodacom query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO306454
Regards,
The Rewardsco Team
Rewardsco.com's replyOfficial
11 Mar 2023, 11:48Hi Navin,
Trust you are well.
Please note that the upgrades that was processed by Rewardsco has been reversed.
Due to the above, your query will now be closed.
Thank you for allowing us to look into your query.
Should you require further assistance, you may contact our Customer Care Team.
Have a great weekend.
Regards,
The Rewardsco Team
Trust you are well.
Please note that the upgrades that was processed by Rewardsco has been reversed.
Due to the above, your query will now be closed.
Thank you for allowing us to look into your query.
Should you require further assistance, you may contact our Customer Care Team.
Have a great weekend.
Regards,
The Rewardsco Team
Rewardsco.com's reply11 Mar 2023, 11:48
Official
Hi Navin,
Trust you are well.
Please note that the upgrades that was processed by Rewardsco has been reversed.
Due to the above, your query will now be closed.
Thank you for allowing us to look into your query.
Should you require further assistance, you may contact our Customer Care Team.
Have a great weekend.
Regards,
The Rewardsco Team
Trust you are well.
Please note that the upgrades that was processed by Rewardsco has been reversed.
Due to the above, your query will now be closed.
Thank you for allowing us to look into your query.
Should you require further assistance, you may contact our Customer Care Team.
Have a great weekend.
Regards,
The Rewardsco Team