mJ
mothume J

1 reviews | Active since Sept 2015

17 Oct 2023, 08:44

Unknown enquiry on credit score

I see on my credit score that I did an enquiry with your company, which I have never ever done as I checked on my website history to see any where your company name appear but it is not there please help by removing the enquiry on my credit score it is affecting me negatively

0
Replies (1)
Rewardsco.com
Rewardsco.com's reply17 Oct 2023, 09:49
Official
Hi Jafta,
 
Thank you for taking the time to write to us about your query. 
 
We sincerely apologize for the level of service you have received. 
 
We see that an online phone contract application was submitted under your name on the 4th of October via our website and this could be the reason for the enquiry.

Due to the above, your query has been closed.

Regards, 
The Mondo Team